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Monday, December 9, 2019 
08:30 AM - 11:45 AM
One of the biggest challenges in standing up and sustaining a data governance program is determining the true impact the program has made to the organization. When it comes to quantifying data governance success, metrics can help you establish a baseline, track your progress against goals, align expectations, and even defend change – or additional funding. But while metrics are a good start, as they are necessary to ensure alignment, relevance, and value of your data governance initiative, they are not enough to truly translate data value into business value. You MUST link progress metrics with impact metrics and align everything to key business goals.
In this tutorial, attendees will learn tips and best practices for:
- Understanding why metrics are important and how to create them (including measurement to address specific business needs)
- Identifying a list of example metrics to consider (including progress metrics, impact metrics, and KPIs)
- Communicating effectively with stakeholders to maintain alignment and commitment
- Implementing an iterative measurement process focused on creating business value
Kelle is the Founder and CEO of First San Francisco Partners (FSFP). She is a veteran industry leader, accomplished advisor, noted speaker, author, and trainer. Kelle is passionate about helping organizations realize the business value of data — and empowering them to derive insights that can improve operational efficiency and decision-making, generate new revenue, support sustainability, and mitigate risk and fraud.
Kelle’s strong background in customer relationship management, enterprise software, and systems integration uniquely positions her to excel in helping organizations of all sizes and complexities successfully execute on data governance, organizational change management, master data management, digital transformation, and other strategic initiatives. She developed her ability to work through organizational complexity, build consensus, and drive results in senior roles at companies that include U.S.-based firms GoldenGate Software, Siebel Systems, and Oracle. She also worked at the executive level in Europe and Asia. Under her leadership of FSFP, the firm’s client list has grown significantly over the years, as has its consulting and support teams. Kelle holds a B.A. from Duke University and an M.B.A. from the University of Chicago Booth School of Business.
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